Customer Success Engineer
Hybrid - US

Job Summary

The title is broad, so let’s be more specific. We are looking for someone who wants to:

-      lead a product-led growth (PLG) commercial motion

-      build a loyal community of users

-      drive awareness & adoption of our products to convert users into customers

-      develop insight-driven messaging

-      deliver relevant content through efficient & effective channels

-      run a data-driven, marketing funnel

 

Moreover, we are looking for an exceptional person who has an entrepreneurial mindset and is eager to create.

Why Salem?

Considering Marketing, but not sold on a startup? Here are 3 big reasons to join a startup:

1.    Accelerate personal development

2.    Make a direct and tangible impact to customers and the business

3.    Have immense financial upside that you can influence the outcome on

 

At Salem, you can have all 3 of these in spades. Salem Cyber was recognized as a top 10 tech start-up to watch in North Carolina, the #1 state for business.

 

Not sold yet? Then, ask yourself a few questions.

-       Do you want to market B2B products with a B2C user experience?

-       Are you hungry to create and lead a new category?

-       Do you want to want to be an entrepreneur but don’t yet have the right problem & solution set you’re passionate about?

-       Are you looking to prove you can create value, learn & solve customer needs, accelerate growth, and all the other relevant buzzwords?

-       Do you want to work alongside talented people, be a cultural add-on, and lead a business?

 

If you say yes to one or more of these questions, then we are eager to meet you and discover what we can build together!

Location and Start Date

We define "hybrid" as roughly an 80% remote and 20% in-person mix of work. As we grow, our team will meet together in our HQ (Winston-Salem, NC) for a 3-4 day "Salem Summit" once a month. Beyond the Salem Summits, there is no minimum expectation of working from our HQ office. However, the Marketer role may require attendance of certain national / regional industry events and customer meetings on a periodic basis.

Don't live in the area, but considering relocation? Relocation isn't required for the role, but we offer a relocation incentive for those who move to within a 2-hour drive of the office (e.g., Winston-Salem, Charlotte, Raleigh, and Greensboro).

The target start date is July 2023, but we are flexible so don’t hesitate to contact us!

Apply now
You can also send an email to our recruiter at info@salemcyber.com
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